Technical Support

When buying a plugin from us, you’re also buying limited technical support for the same time the license is valid, via tickets in your customer area. If you’re using a free plugin, there’s no technical support.

The support is limited to the plugin advertised features and does not include interoperability with 3rd party plugins or themes nor help with developer hooks or custom developments.

Your plugin will not stop working when the license expires. Still, you’ll lose access to updates, which are essential not only for security reasons but also for interoperability with the latest versions of WordPress and WooCommerce. Also, no technical support is available after expiration.